FAQs

Unfortunately due to the nature of the items in the box we are unable to accept returns. If for any reason the gift arrives in a damaged condition please contact us within 24hrs of recieiving it to allow us fix it.

We can include your monogram on the gift packaging ie; boxes or bags and on the content. This would vary based on what the actual content is.

Yes we have order minimums for any bespoke gifting service but they vary based on the type of service required; wedding welcome gift boxes, bridal party gift boxes, thank you boxes etc. Our ready to gift options do not require minimum quantities.

Each welcome box mirrors the aesthetic of your wedding, so we would send you a Gift Build Questionnaire to fill out where you can share relevant details; budget, quantity, likes/dislikes, and anything you think would help in bringing your desired gifts to life.

We would require at least 6weeks to complete all bespoke orders, it is important to us to get things ironed out early enough so we do not rush the projects.

Yes! all our boxes are shipped/delivered full assembled. They go straight to the location.